Web Control Solution

Web Control Solution

Web-based remote support solution enables remote customer support and resource management via Website or Web access page.

This solution enables remote support via NQVM Desktop or Web access page installed on the manager’s computer.

This solution consists of the following:

1. NQVM relay server installation solution
2. NQVM software used by customers
3. Remote support Website or Web access page

Features of Web-based remote support solution

1. Remote customer support or resource management via NQVM Desktop installed inside the company
2. Remote customer support or resource management via company Website or Web access page outside the company
3. Service efficiency and customer reliability enhanced as speedy remote support is available even during business travel or field activities
4. Web access page installed on customer Website
5. Web access page installed if the customer has no Website
6. Customizing, including addition of customer logo on Web access page
7. No fixed expenses incurred as only one-time rate is paid for installation of Web access page
8. Access authority by user is set on the company Website or Web access page
9. Security log is generated concerning create, copy, delete, move or access of files on a remote computer

Key Applications
1. Gas station system service
2. Computer service businesses
3. Franchise store management
4. Overseas sales network management and export equipment service
5. Businesses specialized in management and remote support of business or government resources
6. Software developers (software customer service)