2009년 6월 22일 월요일
NQVM homepage
Welcome to NQVM homepage if visited.
http://www.nqvm.com
Written by NTS
NQVM Tech. Licenses
NQVM Tech. Licenses
Remote control (NQVM, driver, relay server etc.) using key NQVM technologies developed 100% by NTS.It is provided to support service providers on a rental basis.
NQVM OEM
NQVM O.E.M
· NQVM solution is provied under OEM basis to software solutions developers or to businesses for remote control of specific software programs.
NQVM OEM provides customization to the functions or environment required by the customer.
· Key Applications
1. Software solution developers
2. Remote support of Internet portals
3. Businesses manufacturing industrial equipment (PC-based)
Web Control Solution
Web-based remote support solution enables remote customer support and resource management via Website or Web access page.
This solution enables remote support via NQVM Desktop or Web access page installed on the manager’s computer.
This solution consists of the following:
1. NQVM relay server installation solution
2. NQVM software used by customers
3. Remote support Website or Web access page
Features of Web-based remote support solution
1. Remote customer support or resource management via NQVM Desktop installed inside the company
2. Remote customer support or resource management via company Website or Web access page outside the company
3. Service efficiency and customer reliability enhanced as speedy remote support is available even during business travel or field activities
4. Web access page installed on customer Website
5. Web access page installed if the customer has no Website
6. Customizing, including addition of customer logo on Web access page
7. No fixed expenses incurred as only one-time rate is paid for installation of Web access page
8. Access authority by user is set on the company Website or Web access page
9. Security log is generated concerning create, copy, delete, move or access of files on a remote computer
Key Applications
1. Gas station system service
2. Computer service businesses
3. Franchise store management
4. Overseas sales network management and export equipment service
5. Businesses specialized in management and remote support of business or government resources
6. Software developers (software customer service)
Relay server solution
• Relay server solution?Relay server solution is a service by which NTS, NQVM developer and supplier, installs a dedicated relay server and the customer pays its rent monthly or yearly.
NQVM period license is issued to the customer when a relay server is installed.
· Features of NQVM relay server solution
1. Saving hosting cost by supporting dynamic IP environment
2. Inexpensive systematic integrated management of multiple remote computers
3. Installing, setting and customizing NQVM matching customer environment
4. Database cost is saved as relay server database enables use of MS SQL Express Edition and MYSQL
5. OS cost is saved as relay server OS enables use of Windows XP Pro and Embedded XP
6. Stable system operation (low network and CPU use ratio) as directly controlled/operated by the customer
7. No copyright problem as NQVM and relay server software has been developed in-house technology
8. Further customizing for adding or revising functions
· Key Applications
1. Gas station system service
2. Computer service businesses
3. Franchise store management
4. Overseas sales network management and export equipment service
5. Businesses specialized in management and remote support of business or government resources
6. Software developers (software customer service)Items NTS provides and customer prepares for relay server solution
NTS items
-Installation
Relay server program provision and installation
-License
Period license issue for NQVM and relay server customers
-Customizing
NQVM installation, setting and customizing (In case of Personal Edition, multiple setups are required for security)
-Technical support
Education on relay server operationTechnical support to relay server management
Customers items
-Hardware
Pentium IV, Memory 1G, HDD 10G or higher
-O/S
Windows XP Pro, Server 2000 or 2003, Embedded XP
-DATABASE
MS SQL 2000, 2005, Express Edition, MySQL
-Domain
Prepare dedicated domain for relay server (Public IP and DNS setup required)
-Network
Prepare public IP (dynamic IP possible)
-Other items
Notify account for remote desktop access (for installing relay server)Notify server manager and contact address or phonePermit NTS to access relay server for technical support
NQVM Enterprise Edition
NQVM Enterprise Edition is a specialized software that remotely controls or inclusively manages PC-based industrial equipment or processes of manufacturing or process industries.Free customizing service is provided for installation and setup matching the customer site environment. And, further customizing is also provided for the following:
- Addition or change of functions
- Inserting customers logoKey Functions
- All functions supported Personal Edition
- Connection of diverse remote devices (network cameras, VNC servers, Web pages)
- Integrated monitoring or control of remote devices
- Alarm and monitoring system for key resources
- Recording remote screeens- Remote user control
- Integrated presentation of remote devices
- Multiple screen show of remote devices
- Screen split of remote devices (Ex: Outdoor billboard)
Key Applications
- Enterprise resource integrated management
- Process control of manufacturing businesses (automobiles, semiconductors, LCD manufacturing businesses etc.)
- Process control of process industries (energy, petrochemical businesses etc.)
- Remote control and integrated management of PC-based industrial equipment
- Forest fire monitoring system- Crime prevention or security monitoring system
- Remote monitoring system using IP cameras- Construction of comprehensive situation room
NQVM Personal Edition
1. NQVM Personal Edition is provided free to individual users up to three computers.
2. NQVM Enterprise Edition is permanently licensed to businesses, groups, public organizations, and educational institutions.
3. Free customizing service is provided for installation and setup matching the customer site environment. And, further customizing is also provided for the following:
- Addition or change of functions
- Inserting customers’ logo
4. Key Applications- Enterprise resource management and remote control- PC cafe computer management, resource management and remote control at businesses, groups, public organizations, and educational institutions
2009년 6월 15일 월요일
Application-based remote support
Application-base remote support enables inclusive management of remote computers by installing NQVM viewer program on your desktop or notebook computers at home or office.
This mode enables you to access the remote computer registered on NQVM desktop computer directly for remote support, without accessing the Website.
Application-based remote support
Application-base remote support enables inclusive management of remote computers by installing NQVM viewer program on your desktop or notebook computers at home or office.
This mode enables you to access the remote computer registered on NQVM desktop computer directly for remote support, without accessing the Website.
Web-based remote support
Web-based remote control refers to controlling remote computers through NQVM Web site (http://www.nqvm.com).This does not require NQVM viewer program installed on a viewer computer.
Remote support is available through the Web site anywhere anytime where Internet service is available.(Yet, NQVM server program needs be installed on remote computers that are to be controlled.)
Glossary & System Requirement
· Remote devices :: Devices installed at a remote place and controlled remotely. Remote devices include computers, servers, network cameras, VNC servers and Web pages.
· Viewer computer : Computer that controls remote computers.
· NQVM server : Program installed on remote devices (computers or servers only).
· NQVM viewer : Program that is installed on a viewer computer and that controls remote devices.
· NQVM-WEB viewer : Web viewer that controls remote devices registered on an NQVM Web site (http://www.nqvm.com/).
· NQVM desktop : Integrated management tool that installs NQVM viewer program on a viewer computer to register and control remote devices.
System Environment
The following specifications are required to install NQVM. Check the user computer specifications before installing it.
Minimum specifications
Pentium Ⅲ 133MHz or higher
Memory : 128MB
HDD : 800MB or higher
CD-ROM : 4X or higher
Resolution : 800*600
NQVM Technology
1. DDI (Driver Device Interface) screen transmission technology
2. GDI (Graphic Device interface) screen transmission technology
3. Mach2 driver technology
4. Relay server installation and operation technology
5. Network transmission technology
6. Data encryption technology
7. Remote control software technologies
8. Remote device security technology
NQVM Security
1. [AES 256 bit algorithm applied] NQVM is developed with powerful security features applying AES (Advanced Encryption Standard) 256 bit algorithm.
2. [All data encrypted] All data are transmitted after encryption, including screen or file data.3. [File service security] Files are transmitted with approval of the remote (or viewer) computer user. The list all files being transmitted is displayed on the remote (or viewer) computer at the same time they are transmitted.
NQVM Viewer Security
1. [NQVM Desktop access security] NQVM Desktop, tool for remote device integrated management, may be locked manually or automatically (at time set up in advance). The registered remote device cannot be accesses when NQVM Desktop is locked.
2. [Remote access security] It may be set up that remote devices registered on NQVM Desktop may be accessed with user authentication. (In order words, the user ID and password will be required to access remote devices.)
NQVM server security
1. [Setup of remote computer access authority] Authority may be set up for managers or visitors to access a remote computer NQVM server program is installed. A user registered as manager is allowed to use all control or setup functions of a remote computer while a user registered as visitor may only view the remote computer.
2. [NQVM server setup security] User authentication is required to confirm or change NQVM server setup installed on a remote computer.3. [Remote computer access security] The following access security may be set up by a remote user, using NQVM server setup installed on a remote computer.
- [Access only when allowed by user] A viewer computer may access a remote computer after obtaining approval from the remote computer user. The viewer computer user cannot access the remote computer if rejected (by the remote computer user).
- [Remote computer user informed when accessed] When a viewer computer accesses a remote computer, a message window is displayed on the right bottom of the remote computer screen showing the viewer computer has accessed it.
- [Remote computer user not informed when accessed] A viewer computer accesses a remote computer without any message displayed on it. As a minimum security device, NQVM icon on the bottom tray (of the remote computer screen) changes into special icon.
4. [Access log saved] The IP address, accessed time, terminated time and services used by those that have accessed a remote computer are saved in log file format for monitoring access status or information of those who have accessed.
NQVM Functions
• Remote control
1. Speedy secure remote control with DDI display driver mounted
2. Low CPU and network occupation ratio
3. Setup of remote control speed depending on user environment
4. Minimum load on server by supporting P2P connection
5. Remote control port can be changed to specific ports (available for IP direct connection)
• Setup of user privilege (policy) by function
1. Varying privileges can be set up for individual users.
• File Manager
1. File manager based on FTP or other user environment (two-way file transmission)
2. Speedy file transmission by high compression ratio and encryption of all data transmission
3. Two-way simultaneous transmission to multiple remote computers
4. Folder editing functions, such as revision, addition or deletion
5. Designate/delete specific folder sharing of remote computers
6. Setup of Go Direct to specific folder by file manager
7. File transmission port change to specific ports (available for IP direct connection)
8. Minimum load on server and network by supporting P2P connection
9. Continued transmission of files (folders) after interruption
• Multiple Access
1. Display of multiple remote screens on one monitor
2. Low CPU and network occupation ratio maintained when multiple screens are connected
• Diverse Network Environments
1. Support of floating, fixed and private IPs, firewall, VPN, and proxy server environment
2. IP filter functions (Limit or permit access by specific IPs)
• Diverse Connecting Methods
1. Remote management and control of computers by Web browser
2. Management and control of remote devices by a viewer computer
• Integrated remote management
1. Remote management by category/group/folder like with Windows Explorer
2. Support of user-environment oriented desk top
3. Support of copy/move/delete of remote registered files
• 1:N Connecting Methods
1. Two or more users may access one remote computer simultaneously (the number of users is determined by the remote computer specification)
2. Useful function for remote conference or exchange of opinion (text-based chatting possible at the same time)
3. One user may have control authority that may be transferred to another user on line
• Connection to Help
1. Support of connection to help desk for customer service or remote support of unspecific computers (connection after approval)
• Sharing Clipboard between Remote Computers
1. Text sharing between a remote computer and a viewer computer
2. Image sharing between a remote computer and a viewer computer
• Clipboard copy/Locking remote computer screen, keyboard and mouse
1. Locking remote computer screens
2. Copy remote computer Windows screen in clipboard
3. Locking keyboard and mouse of remote computer
• Color support/Task manager
1. 4/8/16/24 bit color supported
2. Support of connection on NQVM desktop to remote computer task manager
• Update
1. Manual update supported
2. Automatic update supported (time may be set up)
• Maintenance mode
1. Public announcement that a remote computer is under maintenance when a viewer computer accesses a remote computer
• Unicode
1. Unicode supported on different language operating systems
• Magic Pen / Text Chatting
1. Support of Magic Pen useful for explaining problems to each other
2. Text-based real-time chatting with users of remote computers
• Voice Chatting and Sound Transmission
1. Support of voice chatting
2. Support of sound transmission
3. Quality option setup of voice chatting or sound transmission
• WOL support
1. Booting remote computers (Wake on a same LAN)
• Other Functions
1. Automatic login function
2. Support of multiple monitors
3. Ending remote processes
4. Automatic scroll function
5. Bookmark adding of remote devices
6. Free manipulating the screen size of remote devices
7. Support of special keys, including Windows keys
8. Support of viewer computer mouse left button
9. Go Direct icon generated for all remote devices
10. Use of viewer programs without installation (they may be saved and used on USB and similar devices)
11. Control + Alt + Del transmission on Windows Vista, 2008 or Seven
NQVM Enterprise Edition Key Functions
• Support of Diverse Remote Devices
1. NQVM server
2. VNC server
3. Network camera
4. Web page (available on Multi Show Menu only)
• Multi-Vision
1. Monitoring all registered remote devices inclusively like CCTV
2. Control of individual remote devices under Multi-Vision
3. Support of Go Direct to Multi-Vision
4. Automatic on/off of remote screen size Mode
5. Set fonts for title lines of remote screens
6. Copy Multi-Vision remote screens into clipboard
7. Support of Full Screen View without Caption
8. Support of Presentation.
• Recording remote devices
1. Recording remove device screens by dedicated camera
2. Recorded files saved as avi file (viewed by common video players)
3. Setup of recording quality
4. Still image generation
• Presentation / Multi-Show
1. Playing registered remote devices in a given order at a given time
2. Registered remote devices are organized by theme or group for presentation or promotional purposes
• Alarm & Monitoring of Remote Computer Resources
1. Monitoring of resources of remote computers NQVM server program is installed
2. Setup of alarm for disc drivers
3. Setup of memory alarms
4. Setup of processor alarms
5. Setup of network alarms
6. Exporting resource alarm & monitoring status in text files
7. Resource alarms & monitoring prevent problems preemptively
• Remote user management
1. Edit, add or delete NQVM server user accounts from NQVM desktop
2. Setup of administrator/visitor authority in NQVM server setup
• Remote device screen division
1. Remove device screens are divided into two or more monitors or LCDs in diverse formats (identical to outdoor billboards).
• Remote Device Scecurity Solution (Option)
1. File create/copy/delete/move/execution log
2. Internet explorer execution log
3. Application execution log
NQVM Features
1. Unicode support
2. Support of low-capacity computers and networks
3. Encryption of all AES 256 algorithm applied data
4. Perfect support of Windows 64bit Platform (including Vista & Seven)
5. In-house developed DDI display driver mounted
6. Provision of remote speed control option to system or network throughput
7. Provision of NQVM desktop, integrated resource management tool useful to business users
8. Maintains low network load ratio by low CPU occupation ratio and supporting P2P connection
9. Provision of functions for help connection by unlimited parties for remote support (connection with advance permission by the other party)
10. Support of virtual, floating, private, and fixed IP, firewall, hub, proxy server, and VPN environment
11. Support of Direct X by providing both DDI and GDI
12. CCTV style display of registered remote devices (Enterprise Edition)
13. Setup and monitoring key resource alarms of remote devices (Enterprise Edition)
14. Support of diverse remote devices, including computers, IP cameras, Web pages and VNC servers (Enterprise Edition)
What's NQVM?
1. NQVM is a user-centered software that enables speedy secure integrated anagement of remote resources (computers, servers, network cameras, VNC servers and Web pages) with a Web browser or application.
2. NQVM is a remote control or support software using DDI (Device Driver Interface) driver, which is its core technology for remote control, and several other technologies all developed in house, without using any open sources like VNC.
3. NQVM is a software equipped with high extensibility for providing best customizing to customer environments. It can address diverse customer needs as it has been developed based on proprietary technologies.
NQVM Service Organization Chart
